Last Updated: 13 October 2026

ROG ROKO (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our digital products, or use our educational services, including The Anti-Ageing Protocol.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use our website or purchase our products.

Personal Information

• Name
• Mobile number
• Email address
• Billing and transaction details

Payment Information

Payments may be processed through third-party payment service providers. We may receive transaction confirmations, payment status, and related order information. We do not intend to store complete payment card details on our website.

Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and basic usage data, depending on the technologies used on our website.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders and payments.
• Provide access to purchased videos, PDFs, and other digital resources.
• Help you log in to or recover access to your purchased content.
• Respond to questions, support requests, and complaints.
• Send important order, account, or service-related communications.
• Maintain website security and prevent fraud or unauthorised access.
• Improve our website, services, and user experience.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

We will not use your personal information for purposes incompatible with this policy unless permitted or required by applicable law.

3. Health-Related Information

ROG ROKO provides educational content relating to healthy habits, disease prevention, and general wellbeing.

Please do not submit medical records, sensitive health information, or other confidential medical details through website forms unless specifically requested through an appropriate and secure process. Purchasing or viewing educational content does not, by itself, mean that you have provided us with your medical history.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain sessions, improve performance, understand website usage, and remember preferences.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features, including login or checkout functionality.

5. Sharing of Information

We may share relevant information with trusted third parties where necessary to operate our services, including:

• Payment providers: To process transactions and verify payments.
• Website hosting and technical providers: To host, maintain, and secure our website.
• Video and digital-content platforms: To deliver purchased educational content.
• Professional advisers: Such as accountants or legal advisers where necessary.
• Authorities or regulators: When required by law or to protect legal rights.

We do not sell your personal information to third parties. Information shared with service providers should be limited to what is reasonably necessary for the relevant purpose.

6. Third-Party Services

Our website may use third-party services, including payment gateways, video-hosting platforms, analytics tools, or external websites. These providers may process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of those services where relevant. Their data practices may be outside our direct control.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, provide purchased services, maintain appropriate business records, resolve disputes, prevent fraud, and comply with legal obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should keep your account credentials confidential and contact us if you suspect unauthorised access.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise concerns or complaints about how your information is handled.

To exercise these rights, please contact us using the contact details provided on our website. We may need to verify your identity before processing a request.

10. Children’s Privacy

Our website and paid educational products are not intended to collect personal information directly from children without appropriate authorisation. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, or legal requirements. Any revised version will be published on this page with an updated “Last Updated” date.

We encourage you to review this page from time to time.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on the ROG ROKO website.